Privacy Policy

At Mena Dresses, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, purchase products, or communicate with us.

INFORMATION WE COLLECT
We collect personal information during our interactions with you, including:

  • Personal Identification Information: Name, email address, mailing address, phone number, and payment details.
  • Order Information: Details of the dresses you purchase, shipping preferences, and transaction records.
  • Website Usage Information: IP address, browser type, pages visited, and other data related to how you interact with our site.

HOW WE USE YOUR INFORMATION
We use the information we collect to provide, improve, and personalize our services and products, including but not limited to:

  • Processing and fulfilling orders, including sending order confirmations, shipping details, and receipts.
  • Communicating with you about promotions, discounts, and new arrivals that may interest you.
  • Improving our website and tailoring it to your preferences based on your browsing behavior.
  • Providing customer support and responding to inquiries or feedback.
  • Ensuring secure transactions and preventing fraud.

SHARING YOUR INFORMATION
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist with:

  • Payment processing
  • Order fulfillment
  • Email marketing (with your consent)
  • Website analytics

These service providers are required to handle your data responsibly and in accordance with this Privacy Policy.

COOKIES
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings.

YOUR RIGHTS
You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccuracies in your personal information.
  • Request the deletion of your personal information (subject to applicable laws).
  • Opt-out of receiving marketing communications from us at any time.

THIRD PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.

CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top of this page will be updated accordingly.

CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at info@menadresses.nl.